Online therapy as effective as in-person? Explore the evidence and book a secure Telehealth session with Takes Care.
Introduction
The use of digital platforms for healthcare has surged in recent years, and psychology is no exception. Video conferencing tools, secure messaging systems, and encrypted platforms have made telehealth psychology a practical and accessible option for many Australians. Today, connecting with a psychologist through telehealth is easier than ever, offering flexibility without compromising quality care. But is online therapy truly as effective as traditional face-to-face sessions? Let’s explore the evidence.
Evidence for Effectiveness of Telehealth Psychology
Research consistently shows that telehealth psychology is a reliable and effective option across several dimensions:
- Comparable Clinical Outcomes Studies demonstrate that online therapy achieves similar results to in-person sessions for conditions such as anxiety, depression, and stress-related disorders.
- Strong Therapeutic Alliance The relationship between therapist and client remains central to effective therapy. Evidence shows that rapport, trust, and empathy can be built just as successfully through video sessions as in a physical clinic.
- Client Satisfaction Surveys reveal high satisfaction rates among telehealth clients, with many appreciating the convenience and accessibility of online sessions.
- Applicability Across Modalities Telehealth psychology supports diverse therapeutic approaches, including Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), and supportive counselling.
When Telehealth May Not Be Suitable

While telehealth psychology is effective for most clients, there are situations where in-person sessions are recommended:
- Severe Mental Health Crises: Clients experiencing acute psychiatric symptoms or suicidal ideation may require immediate, face-to-face intervention.
- Complex Assessments: Certain psychological assessments, particularly those involving cognitive testing, are best conducted in person.
- Limited Privacy: If a client cannot secure a private space for sessions, confidentiality may be compromised.
Research on Telehealth Outcomes
Recent clinical trials and meta-analyses confirm that outcomes for online therapy are equivalent to those achieved in traditional settings. Telehealth is not only effective but also sustainable, making it a trusted option for ongoing psychological care.
Privacy and Security at Takes Care
At Takes Care Specialist Centre, your privacy is paramount. All telehealth sessions are conducted using secure, encrypted platforms that comply with Australian privacy standards. You can feel confident that your personal information and therapy discussions remain confidential.
How to Prepare for an Online Session
To get the most out of your telehealth appointment:
- Choose a quiet, private space free from distractions.
- Test your internet connection and device beforehand.
- Have any relevant notes or questions ready to discuss with your psychologist.
Medicare Rebate Details
Telehealth psychology sessions with a registered psychologist are eligible for Medicare rebates under the Better Access initiative. This means you can access professional support conveniently and affordably, without compromising on quality care.
Final Thoughts
The evidence is clear: online therapy is effective, secure, and convenient. If you’re looking for a trusted telehealth psychologist in Brisbane, Takes Care Specialist Centre is here to support your mental health journey. Request an appointment on this link to secure telehealth session today and experience the benefits of modern psychological care.

