Telehealth Mental Health Services
Mental Health Support without the travel
Telehealth makes it easier to access mental health support without travel. Appointments are available by secure video or phone, with a focus on privacy, comfort, and practical care.
Choose Your Telehealth Service
Telehealth Psychology
Telehealth psychology sessions support mental health and wellbeing through evidence-based therapy and practical strategies.
If you are looking for a telehealth psychologist in Brisbane, please use the Brisbane telehealth psychology page.
Book a Telehealth Psychology Appointment
New Patients
Request an appointment and the team will help match the right psychologist.
Existing Patients
Book directly through the
client portal.
Emergency Support Notice: Please note that our online services do not provide crisis or emergency support. If you require immediate assistance, contact emergency services or visit your nearest hospital
Telehealth Psychiarty
Telehealth psychiatry appointments can support assessment, review, and treatment planning where a psychiatrist is the most appropriate option.
New and existing patients
Request an appointment and the team will help match the right clinician.
How Telehealth Appointments Work
Telehealth appointments are delivered using secure video or phone, and are structured similarly to in-person sessions.
- Choose the service you need (psychology or psychiatry).
- Book using the correct pathway (new patients request an appointment, existing patients book online).
- Receive session instructions before the appointment.
- Attend the appointment from a private location using a computer, tablet, or phone.
Phone and Video Sessions
Telehealth sessions can be delivered by phone or by secure video.
• Phone appointments allow real-time conversation without video.
• Video appointments support both visual and spoken communication.
The most suitable option can depend on preference, device access, and what feels comfortable.
Privacy and CXonfidentiality
Privacy and confidentiality are treated seriously. Telehealth sessions are conducted using secure systems and are intended to provide a confidential space for support, similar to in-clinic care.
A private space during the appointment is recommended, so the session can remain uninterrupted.
Preparing For a Telehealth Appointment
A few practical steps can improve comfort and focus:
• Choose a quiet, private space for the session.
• Check internet connection before video appointments.
• Ensure lighting allows clear visibility if using video.
• Reduce background noise and interruptions where possible.
• Use a comfortable chair and set up the device at eye level.
Learn more about how to prepare for telehealth appointment
Medicare Rebates and Referrals
Medicare rebates may be available for eligible people who have a valid GP referral and a Mental Health Treatment Plan.
For detailed information about referrals, rebates, and fees, please see the referral process and fees page.
Book a Telehealth Appointment
New Patients
Request an appointment and the team will help match the right psychologist.
Existing Patients
Book directly through the
client portal.
Emergency Support Notice: Please note that our online services do not provide crisis or emergency support. If you require immediate assistance, contact emergency services or visit your nearest hospital
Psychologist services online
- Medicare rebated sessions
- The comfort of your own home
- Flexible and confidential
We are ready when you are ready…
At Takes Care Specialist Centre, we understand that seeking psychological support can be a significant step towards improved mental health. We are here to provide accessible and convenient access to psychologist services online through our telehealth platform. Our team of experienced and compassionate psychologists is ready to support you on your journey towards better mental and emotional well-being.
Access Psychologist services online
Accessing psychologist services online through telehealth offers numerous benefits. It eliminates the need for travel, allows for flexible appointment scheduling, and provides individuals with a comfortable and familiar environment in which to engage in therapy. Online psychologist services are particularly beneficial for individuals who have limited mobility, live in remote areas, or prefer the convenience of virtual sessions. With telehealth, quality mental health care is just a click away.
How do Telehealth Psychology sessions work?
Telehealth psychology sessions are designed to replicate the experience of in-person counselling as closely as possible, while taking advantage of technology to bridge the physical distance. During a telehealth session, individuals interact with their psychologist via a secure and confidential online platform. They can discuss their concerns, emotions, and thoughts in a supportive and non-judgmental environment. The psychologist will provide guidance, validation, and evidence-based therapeutic interventions to help individuals overcome their challenges and improve their mental health.
Telehealth individual counselling services
Individual counselling is a core offering of our centre. It facilitates one-on-one conversations between individuals and psychologists, helping individuals gain insight, develop coping strategies, and work towards personal growth and well-being. Telehealth individual counselling services are suitable for a wide range of mental health concerns, including anxiety, depression, trauma, and relationship issues. By engaging in telehealth individual counselling, individuals can receive the support they need in a safe and convenient manner.
We’re here to help Australians access Telehealth Psychologist Services
We are committed to providing accessible and confidential online therapy to individuals across Australia. We strive to create a safe and supportive space for individuals to address their mental health concerns and work towards positive change. With our team of experienced and registered psychologists, we are dedicated to helping individuals overcome their challenges and achieve optimal mental and emotional well-being.
Secure, Confidential Online Therapy
When it comes to therapy, privacy and confidentiality are of utmost importance. With telehealth psychology, individuals can rest assured that their sessions are secure and confidential. Online therapy platforms employ advanced encryption technology to protect the privacy of individuals during their sessions. The information shared during the sessions remains confidential, just as it would in a traditional face-to-face setting. This ensures that individuals can fully engage in therapy and explore their concerns without worries about privacy breaches.
What therapies are available via Telehealth?
A wide range of therapies are available through telehealth, catering to various mental health concerns and treatment needs. Some commonly offered therapies include, but are not limited to:
- Cognitive Behavioural Therapy (CBT)
- Acceptance and Commitment Therapy (ACT)
- Dialectical Behaviour Therapy (DBT)
- Mindfulness-Based Therapy
- Solution-Focused Brief Therapy (SFBT)
Online Therapy for people who:
- Live in rural and remote areas with limited access to mental health services.
- Have transportation or mobility challenges that make it difficult to attend in-person sessions.
- Prefer the convenience and flexibility of online therapy.
- Experience anxiety or discomfort in social settings, making in-person therapy sessions challenging.
- Are seeking a confidential and private space to discuss their concerns.
Online Therapy is not suitable for everyone
While telehealth therapy offers numerous benefits, it may not be suitable for everyone. Individuals with severe mental health conditions, such as acute psychosis or severe suicidal ideation, may require immediate in-person intervention and support. Additionally, individuals who do not have access to reliable internet or a private environment for therapy may face challenges in engaging in online sessions. In such cases, it is advisable to consult with a mental health professional to determine the most appropriate treatment option.
See more details about preparing for your Telehealth session
Preparation is key to getting the most out of your online session. To help individuals make the most of their session, we provide detailed information about preparing for your first telehealth session. Whether it’s ensuring a stable internet connection, finding a suitable location for the session, or preparing any necessary documents, these guidelines ensure a seamless and productive experience.
Frequently Asked Questions
Telehealth is used for a wide range of health services, including mental health care. Psychologists and allied health professionals can provide online therapy, counselling, and support to individuals experiencing various mental health concerns, such as anxiety, depression, trauma, and relationship issues. It is also used to provide ongoing support for individuals with chronic mental health conditions or those who live in remote or inaccessible areas.
Telehealth works by connecting individuals with licensed psychologists through digital platforms, such as video conferencing or phone calls. These sessions allow individuals to receive therapeutic support in the comfort of their own space, eliminating the need for travel and enabling individuals to access mental health care more conveniently. Online therapy follows the same principles and therapeutic approaches as in-person sessions, enabling psychologists to provide effective and evidence-based treatment.
Telehealth is available to all Australians who require mental health care and support. It is particularly beneficial for individuals living in remote or rural areas, those with limited mobility, or those in need of flexible scheduling. Furthermore, individuals who prefer the privacy and convenience of online therapy can also opt for telehealth services. Eligibility for Medicare rebates or private health insurance coverage may vary and depends on individual circumstances.
Is psychologist online as effective as in-person sessions when it comes to grief and loss therapy or other mental health issues? Many studies have shown that telehealth therapy can be just as effective as traditional in-person sessions, especially when individuals have a mental health care plan or treatment plan from their GP. This means that individuals can access psychological support via telehealth from experienced psychologists all around Australia, without the need to travel or leave the comfort of their own homes.