In today’s fast-paced and interconnected world, accessing essential services has become easier than ever before. From ordering groceries to attending business meetings, technology has made almost everything accessible at our fingertips. And now, the field of mental health care has also embraced technology to provide convenient and effective solutions for individuals seeking telehealth psychologist services. Takes Care Specialist Centre is at the forefront of this innovative approach, offering online psychology services to Australians across the country.

Psychology telehealth is becoming increasingly popular in Australia, with many individuals opting for telehealth therapy sessions instead of traditional in-person sessions. This allows for individuals to access mental health care from the comfort of their own homes, while still receiving the support they need. Experienced psychologists are available Australia-wide to provide therapy via video consultations, making it convenient and accessible for those in remote areas such as far north Queensland and regional areas. Additionally, subsidised services are available for those with an NDIS or Medicare benefits, making it an affordable option for many.

How phone counselling or video/online counselling sessions are conducted

Telehealth psychologist services utilise phone counselling or video/online counselling platforms to connect our psychologists with our clients. These platforms are secure, confidential, and designed to ensure effective communication between the psychologist and the individual seeking support. Phone counselling sessions involve a phone call between our psychologist and our client, allowing for a real-time conversation and the opportunity for the client to express their concerns, emotions, or thoughts. Video/online counselling sessions, on the other hand, use video conferencing technology that enables both visual and auditory communication, providing a more personal touch to the session.

What to expect from a phone or online counselling

When opting for phone or video counselling, it is essential to have realistic expectations regarding the process. While similar to in-person counselling, phone or online counselling may differ in some aspects. It is important to remember that despite the physical distance, the psychologist’s ability to provide support remains intact. The psychologist will actively listen, offer empathy, and provide evidence-based treatment plans to help individuals navigate their mental health challenges.

Where your psychologist will be when they counsel you

When engaging in a telehealth session with a psychologist, it is natural to wonder where the therapist will be when they counsel you. Unlike traditional face-to-face sessions, the therapist will not be physically present in the same location as you. Instead, they will be conducting the session from a remote location using their own private and confidential workspace. This ensures that your session remains completely secure and confidential.

Tips for choosing a good place for your Telehealth appointment

Choosing an appropriate and suitable place for your telehealth appointment can significantly enhance the effectiveness of the session. Here are some tips to help you select a good location:

• Find a quiet and private space where you can have an uninterrupted conversation.
• Ensure that the room has good lighting to allow clear visibility.
• Make sure that you have a stable internet connection for smooth video conferencing.
• Eliminate distractions such as background noise or interruptions from other people.
• Set up a comfortable seating arrangement to promote relaxation and focus.

Medicare rebates for Telehealth sessions

One of the significant advantages of accessing telehealth psychology services is the availability of a rebate from Medicare for these sessions. Medicare rebates are financial reimbursements provided by the Australian government to eligible individuals who receive psychological services. These rebates help reduce the out-of-pocket cost for mental health care and make it more accessible to a broader range of individuals. To be eligible for these rebates, individuals must have a valid referral from their general practitioner (GP) and a mental health treatment plan in place.

Book an Appointment

To book an appointment for a telehealth session with our online psychologists, simply reach out to our friendly team. Our admin staff will guide you through the process and help you schedule a convenient time for your session. We understand that seeking support can be a vulnerable experience, and we are committed to providing a safe and comfortable environment for all our clients.

Other payment options for video or phone sessions

In addition to Medicare rebates, there are other payment options available for video or phone sessions. Many private health insurance providers offer rebates or coverage for telehealth psychology services, making it an affordable option for individuals with private health insurance. It is advisable to check with your insurance provider to determine the specific coverage and reimbursement options available to you.

Support for mental health care across Australia

Takes Care Specialist Centre are dedicated to providing support for mental health care across the country. From major cities like Sydney and Brisbane to rural and remote areas, individuals can access online psychologists and receive the psychological support they need. This widespread availability of telehealth psychology services is a testament to the commitment of psychologists to reach individuals in need, regardless of their geographical location.

Online Psychologists Telehealth Services

Psychologists are highly trained professionals who specialise in understanding human behaviour, emotions, and cognitive processes. They employ evidence-based therapeutic approaches to support individuals in managing their mental health challenges. Social workers, on the other hand, focus on the social aspects of an individual’s life, such as their relationships, community support systems, and access to resources. Together, psychologists and social workers offer holistic support to individuals seeking assistance.

Individual Counselling

Individual counselling is a fundamental aspect of telehealth psychology services. It focuses on providing one-on-one support to individuals who are experiencing mental health challenges or seeking personal growth. Through telehealth sessions, individuals can engage in confidential and personalised counselling that addresses their unique needs and concerns. Telehealth individual counselling services offer a safe space for individuals to explore their thoughts, emotions, and behaviours, and work towards positive change and growth.

Couple & Family Counselling

Takes Care Specialist Centre also provide couple and family counselling services to support individuals in navigating relationship challenges, improving communication, and fostering healthier connections. Couple and family counselling online offer the flexibility of engaging in sessions together, regardless of geographical constraints. Whether it’s addressing marital conflicts, parenting issues, or family dynamics, telehealth sessions provide a convenient platform for couples and families to engage in therapy and strengthen their relationships.

Workplace Counselling

Mental health impacts not only individuals but also organisations and workplaces. Telehealth psychology services can extend to workplace counselling, offering support to employees and organisations in managing work-related stress, burnout, and other mental health concerns. Workplace counselling online provides a flexible and confidential way for employees to seek assistance without compromising their work commitments. These sessions aim to create a mentally healthy work environment and enhance overall employee well-being.

We are ready when you are ready…

At Takes Care Specialist Centre, we understand that seeking psychological support can be a significant step towards improved mental health. We are here to provide accessible and convenient access to psychologist services online through our telehealth platform. Our team of experienced and compassionate psychologists is ready to support you on your journey towards better mental and emotional well-being.

Access Psychologist services online

Accessing psychologist services online through telehealth offers numerous benefits. It eliminates the need for travel, allows for flexible appointment scheduling, and provides individuals with a comfortable and familiar environment in which to engage in therapy. Online psychologist services are particularly beneficial for individuals who have limited mobility, live in remote areas, or prefer the convenience of virtual sessions. With telehealth, quality mental health care is just a click away.

How do Telehealth Psychology sessions work?

Telehealth psychology sessions are designed to replicate the experience of in-person counselling as closely as possible, while taking advantage of technology to bridge the physical distance. During a telehealth session, individuals interact with their psychologist via a secure and confidential online platform. They can discuss their concerns, emotions, and thoughts in a supportive and non-judgmental environment. The psychologist will provide guidance, validation, and evidence-based therapeutic interventions to help individuals overcome their challenges and improve their mental health.

Telehealth individual counselling services

Individual counselling is a core offering of our centre. It facilitates one-on-one conversations between individuals and psychologists, helping individuals gain insight, develop coping strategies, and work towards personal growth and well-being. Telehealth individual counselling services are suitable for a wide range of mental health concerns, including anxiety, depression, trauma, and relationship issues. By engaging in telehealth individual counselling, individuals can receive the support they need in a safe and convenient manner.

We’re here to help Australians access Telehealth Psychologist Services

We are committed to providing accessible and confidential online therapy to individuals across Australia. We strive to create a safe and supportive space for individuals to address their mental health concerns and work towards positive change. With our team of experienced and registered psychologists, we are dedicated to helping individuals overcome their challenges and achieve optimal mental and emotional well-being.

Secure, Confidential Online Therapy

When it comes to therapy, privacy and confidentiality are of utmost importance. With telehealth psychology, individuals can rest assured that their sessions are secure and confidential. Online therapy platforms employ advanced encryption technology to protect the privacy of individuals during their sessions. The information shared during the sessions remains confidential, just as it would in a traditional face-to-face setting. This ensures that individuals can fully engage in therapy and explore their concerns without worries about privacy breaches.

What therapies are available via Telehealth?

A wide range of therapies are available through telehealth, catering to various mental health concerns and treatment needs. Some commonly offered therapies include, but are not limited to:

• Cognitive Behavioural Therapy (CBT)
• Acceptance and Commitment Therapy (ACT)
• Dialectical Behaviour Therapy (DBT)
• Mindfulness-Based Therapy
• Solution-Focused Brief Therapy (SFBT)

Online Therapy for people who:

• Live in rural and remote areas with limited access to mental health services.
• Have transportation or mobility challenges that make it difficult to attend in-person sessions.
• Prefer the convenience and flexibility of online therapy.
• Experience anxiety or discomfort in social settings, making in-person therapy sessions challenging.
• Are seeking a confidential and private space to discuss their concerns.

Online Therapy is not suitable for everyone

While telehealth therapy offers numerous benefits, it may not be suitable for everyone. Individuals with severe mental health conditions, such as acute psychosis or severe suicidal ideation, may require immediate in-person intervention and support. Additionally, individuals who do not have access to reliable internet or a private environment for therapy may face challenges in engaging in online sessions. In such cases, it is advisable to consult with a mental health professional to determine the most appropriate treatment option.

Medicare Rebates for Telehealth Therapy – Covid-19 Item Numbers

In response to the Covid-19 pandemic, Medicare has introduced temporary item numbers to provide rebates for telehealth therapy services. These item numbers enable individuals to access psychological support remotely and reduce the financial burden of mental health care. To be eligible for Medicare rebates, individuals must have a valid referral and mental health treatment plan from their GP. These rebates significantly contribute to making telehealth therapy more accessible and affordable.

Private Health Insurance Rebates for Telehealth Therapy

Many private health providers offer rebates or coverage for telehealth therapy. Individuals with private health insurance can check with their insurance provider to determine the specific coverage options available to them. Private health insurance rebates further alleviate the cost of telehealth therapy and can make it a more financially viable option for individuals seeking mental health support.

How can I arrange an appointment for Telehealth therapy?

Please complete our New Client Application Form, and our admin staff will respond to discuss the options available.

Arranging an appointment for online therapy is a simple and straightforward process. To get started with Takes Care Specialist Centre, you can complete our New Client Application Form, providing relevant details about yourself and your preferences. Once the form is submitted, our admin staff will review the information and get in touch to discuss the available options. This initial step ensures that individuals are matched with a psychologist whose expertise aligns with their specific needs.

See more details about preparing for your Telehealth session.

Preparation is key to getting the most out of your online session. To help individuals make the most of their session, we provide detailed information about preparing for your first telehealth session. Whether it’s ensuring a stable internet connection, finding a suitable location for the session, or preparing any necessary documents, these guidelines ensure a seamless and productive experience.

Frequently Asked Questions