Everyone experiences challenging behaviour at times—whether it’s a child having a meltdown, a teenager refusing to follow instructions, or someone withdrawing from others. These behaviours can be tough to manage, especially when they happen often.

Many people try to deal with these behaviours using punishment or strict rules. But these methods don’t always work in the long run. That’s where Positive Behaviour Support (PBS) comes in.

What Is PBS?

Positive Behaviour Support (PBS) is a respectful and practical way to help people with behaviour challenges. Instead of focusing on punishment, PBS looks at why the behaviour is happening and helps the person learn better ways to cope, communicate, and feel safe.

PBS is used in many places:

  • At home: A parent might use PBS to help their child stay calm during bedtime by creating a relaxing routine with soft music and a visual schedule.
  • At school: A teacher might use PBS to support a student who gets anxious during noisy assemblies by offering noise-cancelling headphones or a quiet space.
  • In disability support: A support worker might help someone with autism learn to ask for help using pictures or a communication device.
  • In mental health services: PBS can help young people learn how to manage emotions and build confidence through skill-building and support.

Why Is PBS More Effective Than Traditional Approaches?

Traditional approaches often focus on stopping behaviour using punishment—like taking away privileges, giving time-outs, or sending someone out of the room. These might work for a short time, but they don’t teach the person what to do instead.

PBS works better because it’s:

1. Proactive: It Prevents Problems Before They Happen

PBS looks ahead and tries to stop behaviour before it starts. It does this by understanding what triggers the behaviour and changing things to make life easier.

Example: If Mia gets upset every morning before school, PBS might discover she’s anxious about not knowing what’s happening that day. A simple visual schedule showing her daily routine can help her feel more in control and reduce her stress.

2. Individualised: It’s Tailored to the Person

PBS is not one-size-fits-all. It’s designed to meet the unique needs of each person, based on their strengths, challenges, and preferences.

Example: Jake finds loud noises overwhelming, while Lily struggles with changes in routine. Jake might benefit from noise cancelling earphones, while Lily might need a countdown timer to prepare for transitions. PBS gives each person what they need.

3. Collaborative: Everyone Works Together

PBS involves the person, their family, teachers, and support workers. Everyone works together to understand the behaviour and create a plan that works.

Example: When Sam started showing aggressive behaviour at school, his teacher, parents, and therapist worked together to understand what was going on. They found that Sam was frustrated because he couldn’t ask for help. Together, they taught him to use a help card and gave him regular check-ins.

4. Skill-Building: It Teaches Better Ways to Cope

PBS doesn’t just say “don’t do that”—it teaches the person what to do instead. This helps them feel more confident and in control.

Example: Instead of yelling when he’s overwhelmed, Leo learns to say “I need a break” or use a calming strategy like deep breathing. These skills help him feel more confident and reduce outbursts.

5. Long-Term Change: It Helps People Grow

Because PBS focuses on understanding and teaching, it leads to lasting improvements in behaviour, relationships, and independence.

Example: Ava, who used to run away when she was upset, learns to ask for space and use a quiet corner. Her behaviour improves, and she feels safer and more understood.

In Summary

PBS is a kind and smart way to support people with behaviour challenges. It works by:

  • Understanding the reasons behind behaviour
  • Preventing problems before they happen
  • Teaching new skills
  • Working together with families and support teams

This leads to better communication, fewer challenges, and a happier, more independent life.

PBS isn’t just about behaviour—it’s about helping people grow, connect, and thrive.


The information provided in this article is intended for general educational purposes only and does not replace personalised advice from a qualified health professional. Every individual situation is different, so it is important to seek guidance that is specific to your own health needs.

While reasonable care is taken to ensure the content is accurate and up to date, Takes Care does not make any guarantees regarding completeness or suitability. Readers should use their own judgement and consult an appropriate professional before making any decisions about their health or wellbeing.

The following information may be helpful if you are exploring this topic further.

Next steps

Some people who relate to these topics may consider exploring psychological support depending on their situation.

Takes Care Specialist Centre provides psychology services in Brisbane and telehealth options across Australia. These services may include working with psychologists and counsellors across a range of areas depending on individual circumstances.

Further information about available clinicians and services can be found here: