Behaviour Support Plans (BSPs) are an important component of the National Disability Insurance Scheme (NDIS). They help people with disability receive tailored support that improves their quality of life, promotes independence, and reduces behaviours of concern through positive and proactive strategies. Positive Behaviour Support (PBS) focuses on understanding the reasons behind behaviour and identifying ways to better support the individual, rather than simply trying to stop the behaviour.

This article explores what Positive Behaviour Support is, why it is person-centred, the different types of Behaviour Support Plans, the key elements contained within a plan, best-practice guidance for practitioners, and suitable images for supporting educational content.

What is Positive Behaviour Support?

Positive Behaviour Support (PBS) is an evidence-based approach that seeks to understand why behaviours of concern occur and develops strategies to improve a person’s quality of life. PBS recognises that behaviour is a form of communication and often reflects unmet needs, environmental factors, communication difficulties, sensory challenges, or emotional distress.

The primary goals of Positive Behaviour Support are to:

  • Improve the person’s quality of life.
  • Increase independence and participation.
  • Teach alternative skills and coping strategies.
  • Enhance communication.
  • Reduce behaviours of concern.
  • Minimise and eventually eliminate restrictive practices wherever possible.

Rather than focusing on punishment or control, PBS focuses on understanding the person and creating environments where they can succeed.

Why NDIS Positive Behaviour Support is Person-Centred

Person-centred practice is a fundamental principle of the NDIS approach to behaviour support. Every participant has unique goals, strengths, preferences, experiences, and support needs. As a result, support strategies must be tailored to the individual rather than adopting a standardised approach.

A person-centred approach involves:

Respecting Individual Choice and Control

Participants are encouraged to actively participate in decisions about their support, ensuring their voice is heard throughout the planning process.

Focusing on Strengths

PBS identifies and builds upon a person’s interests, abilities, and existing skills instead of focusing only on challenges or behaviours of concern.

Supporting Quality of Life

The ultimate goal is to improve wellbeing, social participation, relationships, independence, and community inclusion—not just to reduce difficult behaviours.

Collaboration with Support Networks

Effective Behaviour Support Plans are developed in partnership with families, carers, support workers, therapists, and other key stakeholders who know the participant well.

Types of Behaviour Support Plans

Within the NDIS framework, Behaviour Support Plans are generally developed as either:

1. Interim Behaviour Support Plan

An Interim Behaviour Support Plan provides immediate guidance where there are urgent concerns about safety or behaviours of concern. It acts as a temporary plan while a more detailed assessment is undertaken.

2. Comprehensive Behaviour Support Plan

A Comprehensive Behaviour Support Plan is developed following a detailed assessment and functional behaviour analysis. It includes long-term strategies that address the causes of behaviour, improve quality of life, build skills, and support behaviour change over time.

Where restrictive practices are used, both plan types must include strategies aimed at reducing and eliminating those practices wherever possible.

Brief Overview of the Areas Included in a Behaviour Support Plan

While every plan is individualised, most Behaviour Support Plans contain several core sections.

Participant Profile

Provides an overview of the participant, including their strengths, interests, preferences, goals, communication style, cultural background, and support needs.

Background Information

Summarises relevant personal, medical, social, educational, and support history that may influence behaviour and support requirements.

Assessment Findings

Documents information gathered through observation, interviews, data collection, and formal assessments to understand the participant’s needs.

Functional Behaviour Assessment

Explains the likely reasons or functions behind behaviours of concern, including triggers and contributing factors.

Description of Behaviours of Concern

Clearly outlines the behaviours being addressed and describes how, when, and where they occur.

Proactive Strategies

Identifies preventative approaches designed to reduce the likelihood of behaviours occurring, such as environmental adjustments, communication supports, routines, and sensory accommodations.

Skill Development Strategies

Outlines skills that the participant can develop to better express needs, manage emotions, communicate effectively, and participate more independently.

Response Strategies

Provides guidance for support staff and carers on how to respond safely, consistently, and positively when behaviours of concern occur.

Restrictive Practice Information

Where relevant, outlines any authorised restrictive practices, monitoring requirements, and strategies for reducing or eliminating their use.

Monitoring and Review

Explains how progress will be measured, what data will be collected, and how frequently the plan will be reviewed to ensure it remains effective.

Best Practice Guidelines for Behaviour Support Practitioners

The NDIS Quality and Safeguards Commission’s Positive Behaviour Support Capability Framework outlines the standards and capabilities expected of behaviour support practitioners.

Best-practice behaviour support practitioners should:

Prioritise Human Rights

Ensure all supports uphold dignity, respect, choice, autonomy, and inclusion for people with disability.

Conduct Comprehensive Assessments

Use evidence-based assessment processes to fully understand the participant, their environment, and the function of behaviours.

Focus on Quality of Life

Measure success through improved wellbeing, independence, participation, and relationships rather than simply reducing behaviours.

Collaborate with Stakeholders

Work closely with participants, families, carers, support workers, and allied health professionals throughout assessment, planning, and implementation.

Build Capacity

Provide guidance, coaching, and education that enables support teams to confidently implement behaviour support strategies.

Reduce Restrictive Practices

Actively develop strategies that reduce reliance on restrictive interventions and promote positive alternatives.

Conclusion

Behaviour Support Plans are an essential tool within the NDIS, providing structured, person-centred strategies that help participants achieve meaningful outcomes. By focusing on understanding behaviour, building skills, improving environments, and enhancing quality of life, Positive Behaviour Support enables individuals to participate more fully in their communities while promoting dignity, independence, and choice. When implemented according to best-practice principles, Behaviour Support Plans can deliver positive and lasting benefits for participants, families, and support teams alike.


The information provided in this article is intended for general educational purposes only and does not replace personalised advice from a qualified health professional. Every individual situation is different, so it is important to seek guidance that is specific to your own health needs.

While reasonable care is taken to ensure the content is accurate and up to date, Takes Care does not make any guarantees regarding completeness or suitability. Readers should use their own judgement and consult an appropriate professional before making any decisions about their health or wellbeing.

The following information may be helpful if you are exploring this topic further.

Next steps

Some people who relate to these topics may consider exploring psychological support depending on their situation.

Takes Care Specialist Centre provides psychology services in Brisbane and telehealth options across Australia. These services may include working with psychologists and counsellors across a range of areas depending on individual circumstances.

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