Positive Behaviour Support (PBS) is an evidence‑informed approach used in disability and community settings to understand and respond to behaviours of concern. It focuses on improving quality of life by looking at the reasons behind behaviour and making practical, supportive changes. Positive Behaviour Support services are often used within the NDIS context alongside other supports.
Who this information is for
This article is for NDIS participants, families, carers, and support coordinators who want a general understanding of Positive Behaviour Support. It is also relevant for people who may be involved in planning or coordinating supports, or who want to better understand how PBS fits within everyday care and support arrangements.
The information is educational and not a substitute for professional assessment or advice.
What is Positive Behaviour Support?
Positive Behaviour Support is a structured approach that aims to understand why a behaviour occurs and how the environment, routines, communication, and support strategies may influence it.
Rather than focusing only on reducing behaviours of concern, PBS looks at the broader context of a person’s life. The goal is to support wellbeing, participation, and dignity while reducing situations that may lead to distress or difficulty.
PBS is commonly used with people who have disability, including intellectual disability, autism, or psychosocial disability. Its use and scope vary depending on individual needs and circumstances.
Key principles of Positive Behaviour Support
Positive Behaviour Support is guided by several core principles, including:
- Respect for the person’s rights, preferences, and individuality
- Understanding behaviour as a form of communication
- Preventing difficulties by adjusting environments and supports
- Teaching and supporting alternative skills where appropriate
- Working collaboratively with families, carers, and support teams
These principles help ensure that support remains ethical, person‑centred, and aligned with NDIS and safeguarding frameworks.
How Positive Behaviour Support services are commonly delivered
Positive Behaviour Support services typically involve a structured process rather than a single intervention. This process may include:
- Gathering information about the person’s daily life, routines, and supports
- Identifying patterns or triggers related to behaviour
- Developing a behaviour support plan that focuses on prevention and support
- Working with carers and support workers to implement strategies consistently
- Reviewing and adjusting strategies over time as circumstances change
The exact process can vary depending on the provider, the setting, and NDIS requirements.
Behaviour support plans explained
A behaviour support plan is a document that outlines agreed strategies to support a person safely and respectfully. Plans may include:
- Strategies to reduce environmental stressors
- Guidance on communication and interaction
- Skill‑building or support strategies tailored to the person
- Clear steps for responding if challenging situations arise
Some plans are regulated under the NDIS Quality and Safeguards Commission, particularly when restrictive practices are involved. Not all PBS work includes restrictive practices.
Common misconceptions about Positive Behaviour Support
Myth: PBS is about controlling behaviour.
Fact: PBS focuses on understanding behaviour and supporting the person, not control or punishment.
Myth: PBS only applies to severe behaviours.
Fact: PBS may be used across a range of support needs and settings, depending on the person.
Myth: One plan works for everyone.
Fact: PBS is individualised and varies based on the person’s context, needs, and preferences.
How PBS fits within the NDIS
Within the NDIS, Positive Behaviour Support is often funded under Capacity Building supports. It may be used alongside therapies, daily living supports, and coordination services.
PBS work is guided by NDIS rules, human rights considerations, and ongoing review requirements. Support coordinators often play a role in helping participants understand how PBS fits into their overall plan.
Important considerations
Positive Behaviour Support is not a quick solution. It often involves gradual changes, collaboration, and ongoing reflection.
Outcomes and experiences vary, and PBS may not be suitable or required for everyone. Decisions about supports are best made in consultation with appropriately qualified professionals and the participant’s broader support network.
Frequently asked questions
The main aim is to improve quality of life by understanding and addressing the factors that influence behaviour, while respecting the person’s rights and preferences.
PBS differs from traditional behaviour modification by focusing on prevention, context, and wellbeing rather than compliance or punishment.
PBS often involves the participant, families, carers, support workers, and qualified practitioners working together.
No. Many PBS approaches focus on environmental and support changes and do not involve restrictive practices.
PBS can be used with both children and adults, depending on individual needs and circumstances.